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Update the software of the Samsung Galaxy S5 Active (G870A)

Advisory :

Update summary
Effective August 26, 2016, AT&T released a software update for the Samsung Galaxy S5 Active (G870A). You can download the update via Firmware Over The Air (FOTA). A Wi-Fi connection is required.

Software update includes
Android OS 6.0 (Marshmallow)
Wi-Fi Calling
Video Calling
Android device security enhancements

Instructions :

What to expect after the update
Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application (from the Play Store), prior to upgrading the software.

Before you begin
In order to receive this software update, your device must be on current baseband version ending in PB1, PB3, or PB6. If not, repeat the update process until PB1, PB3, or PB6 is installed, and then you should be able to install the latest software update.
Ensure you have enough available memory for this update. You may need to remove apps or data to increase the available memory on your device. You can back up your data before deleting it.

To update the software
Make sure your device is sufficiently charged and connected to Wi-Fi.
From the device home screen, pull down the notification shade and tap Settings.
Scroll to the System category and tap About device.
Tap Software update > Check for updates.
Follow the on-screen prompts to download and install the software update.
The device automatically restarts once the new software successfully installs.

To verify the update
From the device home screen, pull down the notification shade and tap Settings.
Scroll to the System category and tap About device.
If the build number matches new specifications, the device has the latest firmware:
Android version: 6.0.1
Android Security Patch Level (SPL): August 1, 2016
Baseband Version: G870AUCU2DPH2
Kernel Version: 3.18.20-8737252 dpi@SWDD5606 #1 SMP PREEMPT Mon Aug 8 13:14:36 KST 2016
Build Number: MMB29M.G870AUCU2DPH2
File Size: 906MB to 907MB (dependent on the below versions ending in PB1, PB3 or PB6)


Samsung’s Gear Icon X wireless earphones are now available on Amazon in the US

Samsung’s truly wireless earphones, the Gear Icon X, were released in the US last week along with three other accessories. However, they were available only through AT&T, Best Buy, Samsung, and Verizon. Now, these earbuds are available for purchase through Amazon.

The Gear Icon X is available for $199.99 through Amazon in the US. These earbuds are available in three colors: Black, Blue, and White. The Gear Icon X feature Bluetooth, water-resistant design, 4GB of internal storage to store music tracks right on the device, built-in heart rate monitor, and a carrying case that charges the device on the go.


Learn more about Android Nougat

This page is designed to provide you with the latest status for the newest operating system updates. Software updates are a long process, which require a partnership between the software developer, the device manufacturer, and T-Mobile. After initial software is developed, the device manufacturer works with T-Mobile to customize the software, including changes for your device hardware, the T-Mobile wireless radios, and applications.

This site will provide updates on the three key stages for new software updates including:
Manufacturer Development
T-Mobile Testing

Once the update is available your device will provide a notification that the update is available with direction on how to download it. You do not need to contact T-Mobile or the manufacturer. Customer Service uses the same information that customers can access online. Not all devices will be listed on this page for future software updates.

Update Process

Manufacturer DevelopmentCompleted
T-Mobile Testing
Stage 1: T-Mobile and the device manufacturer have agreed to support a new software update.
Select a Device

Devices listed here are currently preparing to deliver a software update. Select a device listed below to see where it is in the process. All devices are sorted by manufacturer.


One M9

Galaxy Note5

Galaxy Note7

Galaxy S 6

Galaxy S 6 edge

Galaxy S 6 edge

Galaxy S7

Galaxy S7 edge


PSA: Some Samsung Pay users are experiencing issues with their Samsung Rewards card

If you received a Samsung Rewards card for registering for a Samsung Pay account, there’s a good chance that you may be experiencing some issues when trying to use it as many users have reported that their Rewards card has been declined while trying to pay for goods both online and in-store.

Samsung is still yet to comment on the matter. However, Citibank, which manages the Samsung Rewards scheme, has announced that it’s working with the South Korean company to fix the widespread issue, but it failed to provide an estimated timeframe for when it will be back up and running again.

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Xperia XZ and Xperia X Compact confirmed on Sony site

The Sony Mobile Czech site has confirmed that the two handsets to launch at IFA next week will be called the Xperia XZ and Xperia X Compact. Looks like Sony has found a way to get the ‘Z’ branding back into its phones to denote the flagship device. We’ll bring you more news as we have it.

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Xperia X Compact teased in first leak

The IFA trade show is taking place next week and we are expecting Sony to announce new Xperia devices. We have already seen the Sony F833X, which is likely to have a 5.2-inch display, dual Led flash and USB Type-C port. Now, Evan Blass (@evleaks) has revealed a picture of what is purported to be the ‘Xperia X Compact’. Little else is revealed apart from a look of the front of the handset, but we’re eager to see more.



Samsung Step Into Rio: The world’s first live VR press conference

We created the world’s first live VR press conference to connect journalists in the UK with Team GB athletes 5,761 miles away at the Rio 2016 Olympic Games.
The live feed was beamed directly to Samsung Galaxy S7 phones and viewed by journalists on the Samsung GearVR headset as they chatted with Helen Glover, Sir Bradley Wiggins, Sir Steve Redgrave and Becky James as if they were sitting right in front of them, all in real-time 360 video.